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By Aniket Choudhuri If your company had an audit today, would you pass with flying colors? “Audit ready, everyday” should be the goal for every company. A robust written program, record-keeping requirements and overall compliant facility conditions should be part of the normal operating conditions. For most companies, sustaining those compliant conditions all year round and not just during the audits is a challenge. Part of the outcome of a food safety audit is that it reveals powerful information about dealing with a worst-case-scenario situation while the stakes are still quite low. In one situation, a review of the internal emergency plan presented a scenario based on power failure. It didn’t take long for the facility team to realize that the backup generators for the freezer to store meat products was not on the preventative maintenance schedule. This was an easy fix. Most authorities test for and enforce compliance to local legislation by conducting a food safety audit. To make sure your company’s food production processes pass the safety audit every time, you need to focus on the following areas: MAINTAINING A HYGIENIC PRODUCTION ENVIRONMENT For your production facility to meet food safety standards, it must be completely clean and hygienic. The easiest way to achieve this is to design a work environment that is easy to clean and maintain. Ensure the equipment and utensils you use are easy to clean, accessible from all angles and easy to disassemble, and prevent any dirt, dust or lubricant build up. Establish a robust sanitation program and regular cleaning schedule, which allows all areas of the facility to be cleaned and sanitized daily prior to production. Certain non-food contact surfaces such as ceilings, cooler floors, and overheads can be cleaned on a weekly or monthly basis defined by the facility and included in the written program, as well as the non-daily cleaning schedules. A proper waste management and pest control program is crucial for food production companies to help prevent contamination and keep pests out of your facility. Using color coded bins and designated tools for inedible and waste materials will prevent cross-contamination of edible food products, and maintain a hygienic production environment. Plant operators must also look after general product storage and handling hygiene. This includes keeping food at proper storage temperatures in coolers or freezers, and following the first-in, first out (FIFO) freshness principle, to ensure that no food stays in your facility longer than it should. STAFF TRAINING Audits involve interviewing employees on their roles and responsibilities. Your employees are key to ensuring that your food production processes meet legislative requirements. Food production facilities need to put measures in place that control how staff handle food products. Staff must be trained on following personal hygiene standards and food handling directives. They must also be trained on deviation procedures and thoroughly understanding their roles and responsibilities. Employees must be trained on Good Manufacturing Procedures (GMPs), and training records must be kept on file. GMPs include using effective hand washing techniques before handling any food products or ingredients and packaging materials. Annual refresher trainings on GMPs should be incorporated in your food safety programs. To ensure that your facility passes a food safety audit, employees must be able to explain their duties and record keeping activities to the auditors. Promoting a positive work culture where employees are able to bring forward deficiencies in the food safety program to the management is an essential part of being audit ready. Ensuring that you have back-up trained employees is always beneficial. RECORD KEEPING AND PROPER DOCUMENTATION To prepare for a food safety audit, all relevant documentation must be in place and readily available when requested by the auditors. Managers and supervisors should conduct regularly documented reviews of food safety practices, with clear action plans on how to address any deviations and shortcomings. Not having an efficient way of filing verified documents or updated programs can be catastrophic for an audit. Making sure your workplace and staff are geared to produce food in a safe and hygienic way, along with proper documentation to prove this will have you on the path to passing your food safety audit! Conducting internal audits twice a year will ensure that your programs and deficiencies are being reviewed and updated or corrected. A review of the previous year’s audit report and any inspection reports is essential to correct any outstanding action items. By taking the time and effort to inspect your operations regularly, you can correct potential gaps and ensure that your operations and programs are in good shape before the inspector, auditor or customer arrives. Being audit ready is not something that just happens overnight. Without having someone from your team constantly checking compliance, human nature kicks in and people generally prioritize activities based on their own benefits. Commitment from management, adequate training of staff and buy in from employees and stakeholders is required to become audit ready.
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By Aniket Choudhuri Food fraud is the deliberate misrepresentation of food products for the purpose of economic gain. This can be done in several ways, such as: mislabelling or selling a low-quality product as a premium product and adulterating or mixing premium products with less expensive ingredients. It can pose serious health risks if, for example, unidentified allergens or hazardous materials are added to food products. It can also have an economic impact on the buyer (for example, paying for a product that is actually of lower quality). Food fraud is an emerging issue in Canada and around the world. In 2019, the U.S Grocery Manufacturers Association estimated that food fraud may cost the global food industry $10 – 15 billion per year; some estimates put that number at closer to $70 billion! Food fraud includes what we call the sub-category of Economically Motivated Adulteration, or EMA. To better understand the concept of food fraud, we must first differentiate it in relation to the commonly used terms in the food industry such as food safety, quality, and food defense. “Food quality and food safety” incidents are unintentional, as the food manufacturer is not motivated to create these incidents. “Food defense” is an intentional act with the motivation to create harm in the form of economic, public health or terror. An example of this would be a disgruntled employee or consumer who is trying to harm the company. Food fraud is an intentional act with motivation for economic gain. Food fraudsters operate in secrecy, and actively seek to avoid detection. They are often participants from within the legitimate (food producers, manufacturers, or suppliers) supply chain waiting for an opportunity to conduct fraud. They often develop very complex and intelligent actions that bypass the very systems we use to evaluate the safety of the food. Types of Food Fraud Here are some of the types of food fraud and associated examples:
How Can You Prevent Food Fraud Food fraud is characterized by deceit and often perpetrated by criminal groups which are well prepared to avoid detection. This makes it difficult to prevent, but there is growing awareness that greater action needs to be taken. As with any major challenge in the food industry, true success can only come from joint action on the part of industry regulators and individual businesses. However, there are several ways in which your business can protect itself from falling victim to food fraud. As per CFIA, here are some ways that the industry can combat food fraud:
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